- If mailing your application packet, ensure it is sent using a trackable method
How can I contact the National Maritime Center if I have questions about submission?
Questions regarding the submission process should be directed to the Customer Service Center at 1-888- IASKNMC (427-5662) or via the live chat option on the NMC website.
Where do I send my forms into?
As of August 12, 2024, the National Maritime Center has centralized their application submission process. They have moved away from individual Regional Exam Centers (RECs) and to a single inbox for submissions of certain merchant mariner credential (MMC).
Below you will find instructions on where to email your completed application off to.
Merchant Mariner Credentials (MMC)
- Email your application to MMCApplications@uscg.mil (except for CG-719K, see below)
- Only submit complete application packages via email
Medical Certificate (CG-719K)
- The MMC and Medical Certificate are processed separately
- Email your CG-719K to MEDAIP@uscg.mil
- Do not include CG-719P (drug testing form) in this submission, it will be included in the MMC PDF packet
TIP: We recommend e-submitting your complete packet. You can read more about this by visiting the National Maritime Center’s website.
If you are mailing it, remember to include a return address on the envelope just in case there’s a problem with the mail. And if you’re sending original or certified copies of documents, it’s highly recommended that you use certified mail or another mail service that provides tracking capabilities. Originals will be returned to you after verification.
How do I email my application packet in?
There are some general rules to follow when e-submitting your application packet:
- E-mail only complete application packages
- The subject line of your e-mail must be: (Last Name, First Name, Mariner Reference Number)
NOTE: New applicants will not have a mariner reference number.
- Attach a complete application in .pdf format not to exceed 35 MB
- PDF file names should follow this format: Mariner Last Name_Mariner First Name_Mariner Reference Number (if available)
- Example: Smith_John_1234567
- The e-mail attachment must include a copy or your pay.gov user fee receipt
*NMC Announcement: Processing Time Update 08/23/21
If you have more questions, contact the National Maritime Center at (888) 427-5662.
What if I do not have e-mail? Can I apply by fax or mail?
You can submit via fax or mail, but the processing time will be longer because your documents must be scanned. Depending on what you are looking to fax will impact which number you fax it to; read over this document to ensure you send it to the correct location.
If you wish to mail in your application, please contact the Coast Guard.
How will I know if the Coast Guard has received my application by mail or fax?
Please allow 1 week for USPS delivery and 3 days for faxed applications. Then, contact the NMC Customer Service Center at (888) 427-5662 for confirmation of receipt.
Normally, an email will be sent with a number you can track your application status with.
Can I handwrite my application forms?
Handwritten forms are acceptable, as long as it can be read and understood by the NMC staff. Your full name and contact information are critical. This will allow them to reach you if any item needs correction.
What causes the most delays once submitting my application packet to the Coast Guard?
Coast Guard statistics indicate that most delays in the licensing process are due to mistakes or oversights in the preparation of the application paperwork.
How long until I get issued my captain’s license from initial submission?
The turnaround time depends on the license you are applying for. For original captain’s license applications, it normally takes between 4 to 6 weeks to be issued a license. The National Maritime Center is advising applicants to submit up to 90 days in advanced.
How can I track the status of my captain’s license application?
The Coast Guard website has a Merchant Mariner Application Status form on their website, which you can use to check the status of your captain’s license application.
- PDF file names should follow this format: Mariner Last Name_Mariner First Name_Mariner Reference Number (if available)